Learn about the Guest Experience Team


Our Guest Service Team is the best in the business. From the very first contact our guests make with us here in St. Martin | St. Maarten until the moment they return home, our team is available 24/7 to ensure the vacation experience is memorable.


Get to know us

Meet The Guest Experience Team

Everyone on the team is local to St. Martin | Sint Maarten, which means they have the most connections inside the best restaurants, a vast knowledge of the island, and can suggest experiences you can’t find anywhere else.



We Are Here To Help You With Any Questions You May Have

Our team members all use WhatsApp which is an app that allows for voice calls and text over wifi and data. We recommend creating an account before you arrive. Our Guest Experience Team member will input their information into your phone when you arrive.

Yes! One of our team members will greet you at the property and provide a tour, show you the amenities, and exchange information to easily contact them throughout your stay.

There isn’t a request one of our team member hasn’t heard. The standard suggestions would be restaurants reservations, watersports activities, taxi service and daily planning.

Yes! After you book your vacation, our guest experience coordinator will be in contact to book your car rental. If you would prefer to have the rental dropped off at the villa, that request can be done.

Have additional questions? Visit our F.A.Q. page or Contact Us