Home » Guest Experience » Guest Experience Team
Our Guest Service Team is the best in the business. From the very first contact our guests make with us here in St. Martin | St. Maarten until the moment they return home, our team is available 24/7 to ensure the vacation experience is memorable.
Everyone on the team is local to St. Martin | Sint Maarten, which means they have the most connections inside the best restaurants, a vast knowledge of the island, and can suggest experiences you can’t find anywhere else.
RESERVATION MANAGER
As the reservation manager at St. Martin Sotheby's Realty, Magali will be your first point of contact when starting the process. Need to find a place in your price range with available dates? Contact Magali for the best options. Magali has lived in St. Martin for 30+ years and has a vast knowledge of every region.
HEAD GUEST EXPERIENCE SPECIALIST
Now that you've arrived on the island, you will be welcomed by one of our guest experience specialist. Axel has lived his life on the island and will be your go-to person for all restaurant recommendations, exciting activities, and day planning. Whatever you're looking for, Axel will have your answer.
GUEST EXPERIENCE SPECIALIST
Giovanni is the welcoming smile you'll see upon arrival to St. Martin | Sint Maarten. Born and raised in St. Martin, Giovanni knows the island. He is happy to share his knowledge and experiences with our guests and will help you plan the perfect island getaway.
Our team members all use WhatsApp which is an app that allows for voice calls and text over wifi and data. We recommend creating an account before you arrive. Our Guest Experience Team member will input their information into your phone when you arrive.
Yes! One of our team members will greet you at the property and provide a tour, show you the amenities, and exchange information to easily contact them throughout your stay.
There isn’t a request one of our team member hasn’t heard. The standard suggestions would be restaurants reservations, watersports activities, taxi service and daily planning.
Yes! After you book your vacation, our guest experience coordinator will be in contact to book your car rental. If you would prefer to have the rental dropped off at the villa, that request can be done.
Have additional questions? Visit our F.A.Q. page or Contact Us
With over 20 years of knowledge & experience “St. Martin Sotheby’s International Realty” is the standard for luxury real estate in St. Martin/St. Maarten. Extensive knowledge of the local & regional markets and a dedication to delivering exemplary service are the hallmarks of the company.
Sotheby’s International Realty® and the Sotheby’s International Realty Logo are service marks licensed to Sotheby’s International Realty Affiliates LLC and used with permission. St.Martin Sotheby's International Realty fully supports the principles of the Fair Housing Act and the Equal Opportunity Act. Each franchise is independently owned and operated. Any services or products provided by independently owned and operated franchisees are not provided by, affiliated with or related to Sotheby’s International Realty Affiliates LLC nor any of its affiliated companies.